> For the complete documentation index, see [llms.txt](https://docs.guestway.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.guestway.io/guestway-mobile-app/cleaning/managing-cleaning-tasks.md). # Managing cleaning tasks The **Task Details View** is where you find everything needed to clean a property correctly — the cleaning window, guest count, required linens, consumables, bed setup, smart-lock codes, and any special instructions — all on one screen. Open it whenever you start a job, so you can plan, work, and finish without flipping between tools. #### Opening a task To open a task, tap any **task indicator** on the Weekly overview. The task page slides up over the schedule. Close it with the **X** in the top-left corner of the property image when you're done. #### Property header At the top of the page, a large photo of the property frames the listing's **nickname** and **full address** as a translucent overlay. Use these to confirm you're looking at the right unit before starting work.
#### Owner reservation warning When the next reservation is an **owner stay** rather than a regular guest, a red-bordered notice appears at the top of the page reminding you that *the owner of the property will be the next guest* and to take extra care. Owner stays often carry higher expectations than booking-platform guests, so treat the unit accordingly. #### Job summary Below the property header, a single row gives you the at-a-glance status: * **Scheduled date** of the cleaning, on the left. * **Guest count** badge on the right (how many guests the next stay is for). * **Priority pill** — color-matched to the timeline indicator: Low (green), Normal (amber), Medium (orange), High (red), or Unknown (grey). For what each priority means, see Weekly overview. #### Cleaning timeline A visual timeline (when there's a previous or next reservation that day) shows your cleaning window relative to guest arrivals and departures. Each colored zone has a different meaning:
| Zone | What it means | | ------------------------ | ------------------------------------------------------------------------------------------------- | | **Red diagonal stripes** | Time you can't be in the unit — before the previous guest leaves or after the next guest arrives. | | **Green** | The optimal cleaning window — between the scheduled start time and the target completion time. | | **Orange (left)** | Early-access window — you can already enter the unit before the scheduled start. | | **Orange (right)** | Buffer after the target time, up to the deadline before the next check-in. | Two door icons mark the boundaries of the day: * A **closed-door icon** with a time — the previous guest's check-out. * An **open-door icon** with a time — the next guest's check-in.
If the task is scheduled for today, a **"now" marker** shows the current time on the timeline so you can see how much window is left. #### Required services The **Required** section lists items the team expects you to handle and verify for this specific stay — for example, setting up a baby bed, providing extra linens, or fulfilling other guest-specific requests. Each row shows an icon, the **amount**, and the service name.
To use it: 1. Handle the item in the unit. 2. Tap the row to toggle the circle on the right from empty to a **green checkmark**. 3. Repeat for every required item. Every required item must be checked before you can complete the task. If any are still open when you tap **Complete**, the app pulses the unchecked items in red and shows the message **"Please check the required fields."** #### Consumables The **Consumables** section is a tile grid of items to replenish in the unit — toilet paper, soap, shampoo, towels, and similar supplies. Each tile shows the **count** and **item name** so you know exactly how many of each to leave behind.
Consumables don't need to be checked off, but stock according to the count shown. #### Bed setups The **bed setups** block shows the bed configuration this stay needs — for example, how many double, single, or sofa beds to make up. Use it to set up the bedrooms correctly before the next guest arrives.
#### Smart locks If the property has smart locks, the **Smartlocks** section lists each lock by its **door name** along with the **access details**, so you can let yourself in without contacting management.
#### Bottom action bar A pinned bar at the bottom of the screen holds the actions for the task: * **Complete** (green) — Opens the completion flow. The button is enabled only when every required service is checked. * **Job Completed** (outline) — Replaces the Complete button after submission. * **Undo Job** (red X icon) — Appears next to **Job Completed**. Reverts the completion. A confirmation sheet warns *"this will notify the guests that their accommodation isn't ready yet"* before the change applies. * **WhatsApp** (green icon) — Opens WhatsApp with a pre-filled message containing the property's city and nickname, handy for quickly relaying the job to a colleague.
If you tap **Complete** on a task scheduled for a future date, the app asks you to confirm before continuing — useful if you're working ahead, and a safeguard against accidentally finishing the wrong task. For the full submission flow, see Completing a task. *** #### What's next * Need a refresher on how the schedule itself works? See the [Weekly overview](https://docs.guestway.io/guestway-mobile-app/cleaning/weekly-overview). * Ready to submit photos, remarks, and notes? Follow [Completing a task](https://docs.guestway.io/guestway-mobile-app/cleaning/completing-a-task). --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.guestway.io/guestway-mobile-app/cleaning/managing-cleaning-tasks.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.