# Thermostats

The **Thermostats** page gives you a single hub to monitor and control every connected thermostat across your portfolio — environmental data, target temperatures, mode switching, and manual overrides — without leaving Guestway.

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### The Thermostats list

The Thermostats list page provides a clear, organised overview of every thermostat currently linked to your account. Each thermostat is displayed with a default icon, making the list easy to scan, and shows:

* The thermostat's **unique identity code**.
* The **listing** it's installed in.
* **Connection status** — online or offline.
* **Battery** — charge level and whether the device is currently charging.

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At the top of the page:

* **Refresh** updates the device list in real time.
* The **Grid / Table** view toggle lets you switch between a card-style grid and a denser table layout.

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### Thermostat detail view

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Clicking a thermostat from the list opens the detail view. It combines real-time and historical data with control options for that specific device.

The detail view is laid out in three panels:

* **Device Information** (left) — identity, status, settings.
* **Temperature & Humidity Charts** (centre) — environmental trends over time.
* **Manual Controls** (right) — power, mode, and the temperature dial.

This page helps you monitor performance and environmental conditions, while letting you make adjustments if the thermostat is set to **Managed** mode.

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### Device Information

The left panel shows the device's identity, status, and configuration settings — everything you need to monitor it at a glance and tune its behaviour remotely.

#### Identity and status

* **Device Name and Room** — identifies the thermostat and its physical location within the property.
* **Device Type** — brand or model (for example *Nest*). Useful for understanding the device's capabilities and Guestway compatibility.
* **Status** — *Online* (green) means the thermostat is connected and transmitting data; *Offline* may need attention. The status carries the timestamp of the last change (*Offline since…*) so you can see how long an outage has lasted.
* **Uptime Bar** — a 30-day, day-by-day visual representation of connectivity, colour-coded so you can spot patterns in offline periods.

#### Settings

* **Linked Listing** — the listing the thermostat is installed in. Use the **+** action to link a listing (when none is set) or the **unlink** action to detach it. Unlinking asks for confirmation before completing.
* **Managed** — toggle whether Guestway controls the thermostat automatically (warming up and cooling down on guest check-in / check-out). When off, the thermostat must be controlled manually by staff or guests.
* **Max Heating Temperature** — caps how high the heating can be set (for example 23°C). Promotes energy efficiency and prevents overheating during vacancies or mild weather. Available when the device supports a heating mode.
* **Min Cooling Temperature** — sets the floor for cooling (the coldest the device may run to). Available when the device supports a cooling mode.
* **Min / Max Heat-Cool Range** — sets the lower and upper bounds of the comfort band when the device runs in combined heat-cool mode.
* **Subscribed** — pause Guestway's syncing for this thermostat without deleting it. Useful when a unit is taken off-line temporarily.

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### Temperature and Humidity Charts

The centre panel provides a real-time visual overview of the indoor climate, making it easy to monitor and analyse environmental conditions.

Filter the data by selecting a **time range** from the dropdown in the top-right corner of the panel:

* **Last 24 Hours**
* **Last 7 Days**
* **Last 30 Days**
* **Last 3 Months**

#### Temperature Graph

Plots two data sets over time:

* **Green line** — the actual temperature measured in the room.
* **Red dashed line** — the target temperature the thermostat is working toward.

Comparing the two helps you evaluate system responsiveness and spot fluctuations during occupancy.

#### Humidity Graph

Plots humidity over the same period. A consistent line points to climate stability; sudden spikes or drops can signal poor ventilation or high-moisture events (long showers, open windows, etc.). Monitoring humidity supports guest comfort and helps prevent mould or condensation issues.

{% @guideflow/guideflow-embed requestedUrl="<https://app.guideflow.com/player/zkjlw17uep>" %}

***

### Manual Controls

The right panel is an intuitive control surface for direct interaction with the thermostat — perfect for quick adjustments or hands-on intervention when automation is disabled.

* **Power button** — at the top of the dial, toggles the system on or off.
* **Mode selector** — pick the active mode based on what the device supports:
  * **Heat** — heating only.
  * **Cool** — cooling only.
  * **Heat-Cool** — maintains a temperature range using either heating or cooling as needed.
  * **Off** — turns the system off entirely.
* **Temperature dial** — rotate the central dial to change the target temperature. The allowed range is constrained by the limits configured in **Settings** (e.g. the Max Heating Temperature cap, or the Min/Max Heat-Cool range).
* **Current readings** — shown below the dial:
  * **Current temperature** — the actual ambient temperature in the room.
  * **Target temperature** — the value the system is working toward.

Comparing the two makes it immediately clear whether the system is heating, cooling, or holding steady.

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***

### Tips

* **Link every thermostat to a listing.** A thermostat without a linked listing can't be auto-managed or shown to the guest in the [Guest Portal](https://docs.guestway.io/guestway-platform/guest-portal).
* **Set a Max Heating Temperature on managed thermostats.** It's the easiest energy-control guardrail, especially across vacant periods.
* **Pair Managed mode with the Guest Portal.** Guests get smart-controlled comfort on arrival without your team touching the device.
* **Watch the Uptime Bar.** A thermostat that drops offline regularly is one that's about to cause a guest complaint — flag it before they do.
* **Use the Humidity Graph for early issue detection.** Persistent high humidity is often the first sign of a ventilation, drying, or maintenance issue.
* **Check the offline-since timestamp before troubleshooting.** Recent disconnections may resolve on their own; long-running ones probably need on-site attention.

***

### Related pages

* [Guest Portal](https://docs.guestway.io/guestway-platform/guest-portal) — where guests control thermostats during their stay (when **Managed** is enabled).
* [Unified AI Inbox](https://docs.guestway.io/guestway-platform/unified-ai-inbox) — thermostats linked to a listing surface alongside the conversation, so you can check status without switching pages.
* [Smart Locks](https://docs.guestway.io/guestway-platform/smart-locks) — manage the other connected devices used during the stay.
* [Static Locks](https://docs.guestway.io/guestway-platform/static-locks) — manual lock codes complementing your smart-device setup.
* [General (Listings Details)](https://docs.guestway.io/guestway-platform/properties/general-listings-details) — the listing settings shown alongside the thermostats linked to it.


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