Cleaning Tasks
The Tasks tab is your team's command center for cleanings — a weekly view of every property and turnover, with the property details, guest information, special requests, and consumables you need to get a unit guest-ready on time.
By keeping schedules, reservations, and smart-lock status in one place, Guestway helps cleaning teams and managers stay coordinated and cuts down on the back-and-forth that delays check-ins.
In this section
Three views together cover the full cleaning workflow:
Weekly overview — Read the color-coded timeline, jump between weeks, and spot urgent jobs at a glance.
Managing cleaning tasks — Open a task to see property details, guest information, reservation timeline, special requests, consumables, and smart-lock battery.
Completing a task — Submit remarks, photos, and notes once the cleaning is done.
Working in the Tasks tab
The Tasks tab opens to the current week. A few patterns are useful to know up front:
Tap Previous or Next in the top bar to move between weeks.
The bold column is today — the shaded portion shows time that's already passed, and the vertical line marks the current time.
Tap any property name in the Unit column to open the listing page with its full details.
Pull down on the schedule to refresh the latest cleanings and reservations.
For the full guide to the color-coded timeline, urgency cues, and smart-lock indicators, see Weekly overview.
Tips for daily use
Check the timeline first thing in the morning to see which jobs are urgent (red) and which have flexible windows (green).
Open a task before you start cleaning so you have the right consumables, know about any special requests, and can plan around the check-in window.
Complete the task in the app the same day — management relies on up-to-date photos and notes to follow up on damages, restocks, or guest issues.
What's next
New to the Tasks tab? Start with Weekly overview.
Need to know what's inside a task? See Managing cleaning tasks.
Ready to wrap a job? Follow Completing a task.
Last updated