For the complete documentation index, see llms.txt. This page is also available as Markdown.

Cleaning Tasks

The Tasks tab is your team's command center for cleanings — a weekly view of every property and turnover, with the property details, guest information, special requests, and consumables you need to get a unit guest-ready on time.

By keeping schedules, reservations, and smart-lock status in one place, Guestway helps cleaning teams and managers stay coordinated and cuts down on the back-and-forth that delays check-ins.


In this section

Three views together cover the full cleaning workflow:

  • Weekly overview — Read the color-coded timeline, jump between weeks, and spot urgent jobs at a glance.

  • Managing cleaning tasks — Open a task to see property details, guest information, reservation timeline, special requests, consumables, and smart-lock battery.

  • Completing a task — Submit remarks, photos, and notes once the cleaning is done.

Working in the Tasks tab

The Tasks tab opens to the current week. A few patterns are useful to know up front:

  • Tap Previous or Next in the top bar to move between weeks.

  • The bold column is today — the shaded portion shows time that's already passed, and the vertical line marks the current time.

  • Tap any property name in the Unit column to open the listing page with its full details.

  • Pull down on the schedule to refresh the latest cleanings and reservations.

For the full guide to the color-coded timeline, urgency cues, and smart-lock indicators, see Weekly overview.

Tips for daily use

  • Check the timeline first thing in the morning to see which jobs are urgent (red) and which have flexible windows (green).

  • Open a task before you start cleaning so you have the right consumables, know about any special requests, and can plan around the check-in window.

  • Complete the task in the app the same day — management relies on up-to-date photos and notes to follow up on damages, restocks, or guest issues.


What's next


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