Online Travel Agencies (OTA)
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Guestway supports direct Online Travel Agency (OTA) integrations. These integrations work alongside your existing Property Management System (PMS) integration to give you faster communication and more control without leaving the platform.
Important: OTA integrations are always supplementary to a PMS. An organization cannot have only OTA integrations without any PMS integrations — connect a PMS first.
Adding an OTA integration directly brings several benefits, depending on your PMS:
Faster communication — receiving and sending messages is faster and often instant.
More actions in one place — some actions become directly available in Guestway, whereas before you had to go to the PMS or OTA website.
Extended review support — Review center support is extended with more features than before.
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