Creating Organizations

The first step to using Guestway is to create an organization for your team

Log in and organization creation:

What is an Organization in Guestway?

An Organization in Guestway is like a workspace that groups your listings, teams, and operations.

By default, when you create an Organization, it includes all your listings. You can create as many organizations as you want, and selectively deselect listings to tailor each organization to your operational needs.

You can create organizations based on different criterion.

1. By Region (Geographically)

Example:

• East Region Organization (only listings in your eastern area)

• West Region Organization

• South Region Organization

This allows you to assign local teams, manage region-specific operations, and keep your inbox, cleaning tasks, smart locks, and analytics clean and focused.

2. By Building

Create an organization for each building in your portfolio. Example:

• “123 Main Street Organization” (all listings/units within that address) This is useful if you have on-site teams, building-specific access control, or unique services tied to individual properties.

3. By Subbrand

If your company operates under multiple brands or segments, you can create separate organizations for each subbrand. Example:

• “Luxury Suites” Organization

• “Budget Rentals” Organization

• “Corporate Stays” Organization This lets you keep branding, guest communications, and reporting distinct for each brand, while sharing some team members across organizations if needed.

Additionally, Guestway includes a predefined HQ Mode: this acts as a master view that centralizes all your organizations into a single unified workspace, allowing you to oversee and manage all listings across your entire portfolio.