Completing a task
The Complete flow captures what management needs to close the job — your remarks on the stay, photos of the cleaned unit, and any free-form notes — in one short form. Filling it in honestly and promptly keeps property standards high and gives the team the evidence to follow up on damages, restocks, or guest disputes.
Opening the Complete view
The Complete view is the second screen of the cleaning workflow:
Open the task from the Weekly overview.
Tick off every required service on the task page — the Complete button stays disabled until they're all checked.
Tap Complete at the bottom of the task page.
A full-screen page titled Complete opens with three sections to fill in: Remarks, Pictures, and Notes.
Remarks
The Remarks section flags anything noteworthy about how the guests left the unit. Toggle the relevant row on:
Extremely Dirty — Did the guests leave the property in a very dirty state? Switch on if the unit was left in worse-than-normal condition.
Damaged Goods — Did the guests damage any items in the property? Switch on if anything was broken, missing, or harmed.
Be honest — these flags help management decide whether to chase the guest for compensation or schedule extra cleaning and repairs.
Pictures
The Pictures section is where you attach photo evidence of the cleaned unit and anything unusual.
To add photos:
Tap the camera tile (camera icon) to take a new photo with your phone's camera.
Tap the gallery tile (photo icon) to pick existing photos from your phone library — up to 30 images at once.
Aim for clear shots of the cleaned kitchen, bedroom, and bathroom as a baseline. If the guests left damage or excessive mess, take extra photos as proof.
Managing uploaded images
Each thumbnail shows its upload state:
Dark scrim with a spinner
The image is preparing to upload.
Dark scrim with a progress ring
The image is uploading — the ring fills as the upload progresses.
Green flash + green check badge
Upload succeeded.
Brief shake animation
Upload failed. Tap the thumbnail to retry.
Tap the X in the top-right corner of any thumbnail to remove it before submitting.
Notes
Use Notes for anything that doesn't fit a yes/no remark. The text field is free-form and accepts up to 4,096 characters, with a live character count below it.
Worth flagging here:
Broken or missing items found during cleaning.
Low inventory or consumables that need restocking.
Unusual issues, smells, or specific feedback about the property.
Keep notes specific and to the point so the management team can act on them quickly.
Submitting
When everything is filled in, tap Submit at the bottom of the page.
A status line above the button shows what's still happening with your photos:
Preparing X · Uploading Y — Photos are still being processed. The Submit button stays disabled until every upload is finished.
X images failed to upload — Shown in red. Tap each failed thumbnail to retry, or remove it, before submitting.
If the submit itself fails (for example, you've lost connectivity), a toast reads "Failed to complete task, please try again later..." — wait a moment and tap Submit again.
Once the task is submitted, the schedule updates: the task indicator on the Weekly overview flips to a green check, and Job Completed replaces the Complete button on the task page.
Tips
Submit the same day. Photos and notes are most useful while the cleaning is still fresh.
If you toggle Extremely Dirty or Damaged Goods, attach photos as backup — remarks plus visual evidence make claims much easier to resolve.
Made a mistake on a submitted task? Open the task from the schedule and tap Undo Job to revert. See Managing cleaning tasks.
What's next
Need a refresher on the schedule? See the Weekly overview.
Forgot what's inside a task? Read Managing cleaning tasks.
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