# Completing a task

The **Complete** flow captures what management needs to close the job — your remarks on the stay, photos of the cleaned unit, and any free-form notes — in one short form. Filling it in honestly and promptly keeps property standards high and gives the team the evidence to follow up on damages, restocks, or guest disputes.

#### Opening the Complete view

The Complete view is the second screen of the cleaning workflow:

1. Open the task from the Weekly overview.
2. Tick off every **required service** on the task page — the **Complete** button stays disabled until they're all checked.
3. Tap **Complete** at the bottom of the task page.

A full-screen page titled **Complete** opens with three sections to fill in: Remarks, Pictures, and Notes.

<figure><img src="/files/E1PxN2e1776YTfQ4OobE" alt="" width="188"><figcaption></figcaption></figure>

#### Remarks

The **Remarks** section flags anything noteworthy about how the guests left the unit. Toggle the relevant row on:

* **Extremely Dirty** — *Did the guests leave the property in a very dirty state?* Switch on if the unit was left in worse-than-normal condition.
* **Damaged Goods** — *Did the guests damage any items in the property?* Switch on if anything was broken, missing, or harmed.

<figure><img src="/files/F4e8V27JuUnFGxPhNFQ6" alt=""><figcaption></figcaption></figure>

Be honest — these flags help management decide whether to chase the guest for compensation or schedule extra cleaning and repairs.

#### Pictures

The **Pictures** section is where you attach photo evidence of the cleaned unit and anything unusual.

To add photos:

* Tap the **camera tile** (camera icon) to take a new photo with your phone's camera.
* Tap the **gallery tile** (photo icon) to pick existing photos from your phone library — up to **30 images** at once.

<figure><img src="/files/qEycYfgRdC5SMeRnoAgd" alt=""><figcaption></figcaption></figure>

Aim for clear shots of the cleaned **kitchen, bedroom, and bathroom** as a baseline. If the guests left damage or excessive mess, take extra photos as proof.

**Managing uploaded images**

Each thumbnail shows its upload state:

| Overlay                         | Meaning                                                               |
| ------------------------------- | --------------------------------------------------------------------- |
| Dark scrim with a spinner       | The image is **preparing** to upload.                                 |
| Dark scrim with a progress ring | The image is **uploading** — the ring fills as the upload progresses. |
| Green flash + green check badge | Upload **succeeded**.                                                 |
| Brief shake animation           | Upload **failed**. Tap the thumbnail to retry.                        |

Tap the **X** in the top-right corner of any thumbnail to remove it before submitting.

#### Notes

Use **Notes** for anything that doesn't fit a yes/no remark. The text field is free-form and accepts up to **4,096 characters**, with a live character count below it.

<figure><img src="/files/6y44AgFCYoDAe2T2ZxH0" alt=""><figcaption></figcaption></figure>

Worth flagging here:

* Broken or missing items found during cleaning.
* Low inventory or consumables that need restocking.
* Unusual issues, smells, or specific feedback about the property.

Keep notes specific and to the point so the management team can act on them quickly.

#### Submitting

When everything is filled in, tap **Submit** at the bottom of the page.

<figure><img src="/files/jzNk6X3teIJumZkjc6SH" alt=""><figcaption></figcaption></figure>

A status line above the button shows what's still happening with your photos:

* **Preparing X · Uploading Y** — Photos are still being processed. The Submit button stays disabled until every upload is finished.
* **X images failed to upload** — Shown in red. Tap each failed thumbnail to retry, or remove it, before submitting.

If the submit itself fails (for example, you've lost connectivity), a toast reads **"Failed to complete task, please try again later..."** — wait a moment and tap **Submit** again.

Once the task is submitted, the schedule updates: the task indicator on the Weekly overview flips to a green check, and **Job Completed** replaces the Complete button on the task page.

***

#### Tips

* Submit the same day. Photos and notes are most useful while the cleaning is still fresh.
* If you toggle **Extremely Dirty** or **Damaged Goods**, attach photos as backup — remarks plus visual evidence make claims much easier to resolve.
* Made a mistake on a submitted task? Open the task from the schedule and tap **Undo Job** to revert. See Managing cleaning tasks.

#### What's next

* Need a refresher on the schedule? See the [Weekly overview](https://docs.guestway.io/guestway-mobile-app/cleaning/weekly-overview).
* Forgot what's inside a task? Read [Managing cleaning tasks](https://docs.guestway.io/guestway-mobile-app/cleaning/managing-cleaning-tasks).


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