> For the complete documentation index, see [llms.txt](https://docs.guestway.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.guestway.io/account-and-administration/organization-details.md). # Organization details Organization details hold the name and web address of your organization, and how long Guestway keeps guest ID data. {% hint style="info" %} **Requirements** * To change these settings, you need the **Admin** or **Super admin** role, or a role with access to the organization settings. See [Users and roles](/account-and-administration/users-and-roles.md). {% endhint %} Go to **Settings** → **Organization** → **General**. The page has two cards, and a third card when the organization has an Apaleo integration. Each card saves on its own with its **Update** button. ## General | Field | What it does | Limits | | --------------------- | ------------------------------------------------------------------------------------------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Organization name** | The name of the organization in Guestway. | Required, at least 2 characters. | | **Organization URL** | The part of the web address of the organization in the Guestway app. *Result:* shows the full address. | Required. At most 28 characters: lowercase letters, numbers and hyphens. It starts with a letter and ends with a letter or a number. It cannot start with *private* or *holding*. | The card also shows: * The badge **Early Access Program** when the organization gets new features early. Otherwise it shows **Stable Channel**, with an email icon to apply for early access. * **Leave organization** (the red icon at the top right). It removes you from the organization after you confirm with **Leave**. A holding owner cannot leave an organization of the holding. The last user and the last **Super admin** cannot leave either. **Leave organization** only removes you. The organization and its data stay. You cannot delete an organization, or move it or its listings to another organization or holding. See [About organizations](/account-and-administration/organization-details/about-organizations.md). ## ID verification settings How long Guestway keeps the data of guest ID verification, and who can see the ID photos. | Field | What it does | Limits | | --------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ---------------------------------------------------------------------------------- | | **Delete after checkout** | When on, Guestway deletes the ID photos and the verified details a number of days after checkout. Choose **7 days**, **30 days (1 month)**, **90 days (3 months)**, **180 days (6 months)**, **365 days (1 year)** or **730 days (2 years)**, or **Custom...** for your own number of days. When off, the data is not deleted. | Default when you turn it on: **365 days (1 year)**. **Custom...**: at least 1 day. | | **Delete photos when pre-check-in completes** | Deletes the ID photos as soon as the guest completes pre-check-in. The verified details stay until the checkout retention ends. | Photos only. Default: off. | | **Operator ID images** | Allows users with the **Operator** role to view guest ID photos. | Default: on. | ## Sign-in from Apaleo Shows only when the organization has an Apaleo integration. It sets whether Apaleo users can open Guestway on a reservation in Apaleo. For its fields, see [Guestway in Apaleo](/integrations/property-management-systems/apaleo/guestway-in-apaleo.md). ## Related * [About organizations](/account-and-administration/organization-details/about-organizations.md) * [How to set up ID verification](/guest-experience/guest-journey/how-to-set-up-id-verification.md) * [Users and roles](/account-and-administration/users-and-roles.md) * [Settings menu](/account-and-administration/settings-menu.md) * [Guestway in Apaleo](/integrations/property-management-systems/apaleo/guestway-in-apaleo.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. 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