Custom Fields
Define and manage custom field definitions for properties or reservations.
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Define and manage custom field definitions for properties or reservations.
Custom Fields let you add extra information to your Guestway records — reservations and properties — beyond the fields that come built into the platform. Use them to capture data unique to your operation, so everything your team needs is stored inside Guestway instead of spreadsheets or notes elsewhere.
Every business tracks something the default fields don't cover. Custom Fields give you a place to store that information where it's useful — right next to the reservation or property it relates to.
Attach data that belongs to the listing itself, such as:
Check-In / Check-Out Instructions
Amenities that aren't standard (ski locker, sauna).
Attach data that belongs to a specific booking, such as:
Invoices
Go to Settings → Organization Settings → Custom Fields.
On the Custom Fields page, click Create.
Enter a clear name — this is what will appear wherever the field is shown.
Choose the value type that matches the data you want to capture (see table below).
Select the target the field attaches to: reservation or property.
Optionally mark the field as important to make it stand out on the record.
Optionally set a default value so new records are pre-filled.
Save the field.
Text
Short free-form values — names, codes, notes
Number
Numeric values like counts, prices, or IDs
Yes/No
Simple yes/no flags
Edit a field to rename it or change its settings.
Archive or delete fields that are no longer in use.
Removing a field also removes the data captured in it — archive instead if you might need the values later.
Keep field names short and consistent. Short labels scan faster in lists and forms.
Pick the narrowest value type that fits. A Yes/No field is easier to filter and report on than a free-text field when the answer is always one of two values.
Use Important sparingly. Flagging everything as important defeats the purpose — reserve it for the one or two fields your team must not miss.
Retire unused fields. Custom Fields that aren't filled in add noise — archive them when they stop being useful.
Agree on conventions across your team before rolling out new fields, so everyone captures the same data in the same way.
Properties — overview of properties where you can edit custom fields.
Reservation Panel — where reservation Custom Fields appear and can be edited.
Users — manage who in your organization can create and edit Custom Fields.
Organization Settings — other workspace-wide configuration options.
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