# Guestway Academy ## Guestway Academy - [Getting Started - Full Onboarding Guide](https://docs.guestway.io/getting-started-full-onboarding-guide.md): Welcome! Let's get you started with Guestway. - [Account Creation (Sign-up)](https://docs.guestway.io/onboarding/sign-up-registration.md) - [Linking Your PMS](https://docs.guestway.io/onboarding/property-management-systems.md): How to set up your first PMS integration - [Hostaway - Onboarding](https://docs.guestway.io/onboarding/property-management-systems/hostaway.md): Connect your Hostaway account to Guestway during initial sign-up. - [Guesty - Onboarding](https://docs.guestway.io/onboarding/property-management-systems/guesty.md): Connect your Guesty account to Guestway during initial sign-up. - [Smoobu - Onboarding](https://docs.guestway.io/onboarding/property-management-systems/smoobu.md): Connect your Smoobu account to Guestway during initial sign-up. - [Apaleo - Onboarding](https://docs.guestway.io/onboarding/property-management-systems/apaleo.md): Connect your Apaleo account to Guestway during initial sign-up. - [Mews - Onboarding](https://docs.guestway.io/onboarding/property-management-systems/smoobu-1.md): Connect your Mews account to Guestway during initial sign-up. - [Creating Organizations](https://docs.guestway.io/onboarding/creating-organizations.md): An Organization in Guestway is a workspace that groups your listings, teams, and operations together. Creating the right organization structure is the first step to keeping your inbox, cleaning tasks, - [Profile Settings](https://docs.guestway.io/settings/personal-settings.md) - [General](https://docs.guestway.io/settings/personal-settings/general.md): Your General profile settings control how Guestway displays personal information, handles your account security, and formats everyday data like time, temperature, and inbox language. Spending a minute - [Appearance](https://docs.guestway.io/settings/personal-settings/appearance.md): Switch between light and dark themes, and configure seasonal displays. - [Hubs](https://docs.guestway.io/settings/personal-settings/hubs.md): A Hub is a master workspace that rolls multiple Organizations into a single unified view — so you can oversee listings, reservations, and teams across your portfolio without switching organizations. - [Organization Settings](https://docs.guestway.io/settings/organization-settings.md) - [General](https://docs.guestway.io/settings/organization-settings/general.md): Edit organization name, URL, and data retention policies. - [Integrations](https://docs.guestway.io/settings/organization-settings/integrations.md) - [Automations](https://docs.guestway.io/settings/organization-settings/automations.md) - [Custom Fields](https://docs.guestway.io/settings/organization-settings/custom-fields.md): Define and manage custom field definitions for properties or reservations. - [Branding](https://docs.guestway.io/settings/organization-settings/branding.md): Configure logos, colors, and visual identity for guest-facing content. - [Guest Journey](https://docs.guestway.io/settings/organization-settings/guest-journey.md) - [Guest Inbox](https://docs.guestway.io/settings/organization-settings/guest-inbox.md) - [E-mail forwarding](https://docs.guestway.io/settings/organization-settings/guest-inbox/e-mail-forwarding.md): How to Set Up Email Forwarding to Guestway - [Email Domains](https://docs.guestway.io/settings/organization-settings/email-domains.md) - [Creating new domains](https://docs.guestway.io/settings/organization-settings/email-domains/creating-new-domains.md): How to Create & Link a Custom Email Domain to Guestway - [API Access](https://docs.guestway.io/settings/organization-settings/api-access.md) - [Chat Widget](https://docs.guestway.io/settings/organization-settings/chat-widget.md): Configure and embed a live chat widget on your website. - [Users](https://docs.guestway.io/settings/organization-settings/users.md): Invite team members and assign roles with specific permissions. - [Billing](https://docs.guestway.io/settings/organization-settings/billing.md) - [Holding Settings](https://docs.guestway.io/settings/holding-settings.md): A Holding is the top-level structure in Guestway — the parent account that groups multiple organizations under one roof. Use Holding Settings to manage your portfolio, owners, shared hubs, users, and - [Property Management Systems](https://docs.guestway.io/integrations/property-management-systems.md): Set up additional PMS integrations by following the links below - [Hostaway](https://docs.guestway.io/integrations/property-management-systems/hostaway.md): Connect a Hostaway account to Guestway from inside the platform at any time. - [Guesty](https://docs.guestway.io/integrations/property-management-systems/guesty.md): Connect a Guesty account to Guestway from inside the platform at any time. - [Smoobu](https://docs.guestway.io/integrations/property-management-systems/smoobu.md): Connect a Smoobu account to Guestway from inside the platform at any time. - [Apaleo](https://docs.guestway.io/integrations/property-management-systems/apaleo.md): Connect an Apaleo account to Guestway from inside the platform at any time. - [Mews](https://docs.guestway.io/integrations/property-management-systems/smoobu-1.md): Connect a Mews account to Guestway from inside the platform at any time. - [Smart Locks](https://docs.guestway.io/integrations/smart-locks.md): First integrate your smart locks and then connect them to your listing - [Nuki](https://docs.guestway.io/integrations/smart-locks/nuki.md) - [Salto](https://docs.guestway.io/integrations/smart-locks/salto.md) - [Yale](https://docs.guestway.io/integrations/smart-locks/yale.md) - [ProDatakey](https://docs.guestway.io/integrations/smart-locks/prodatakey.md) - [Smart Thermostats](https://docs.guestway.io/integrations/smart-thermostats.md) - [Google Nest](https://docs.guestway.io/integrations/smart-thermostats/google-nest.md) - [Honeywell](https://docs.guestway.io/integrations/smart-thermostats/honeywell.md) - [Zennio](https://docs.guestway.io/integrations/smart-thermostats/zennio.md) - [Online Travel Agencies (OTA)](https://docs.guestway.io/integrations/online-travel-agencies-ota.md) - [Airbnb](https://docs.guestway.io/integrations/online-travel-agencies-ota/airbnb.md) - [Booking.com](https://docs.guestway.io/integrations/online-travel-agencies-ota/booking.com.md) - [Expedia](https://docs.guestway.io/integrations/online-travel-agencies-ota/expedia.md) - [SMS](https://docs.guestway.io/integrations/sms.md) - [Twilio (For SMS)](https://docs.guestway.io/integrations/sms/twilio-for-sms.md): How to set up your integration with Twilio - [Sinch MessageMedia (For SMS)](https://docs.guestway.io/integrations/sms/sinch-messagemedia-for-sms.md) - [Whatsapp](https://docs.guestway.io/integrations/whatsapp.md): This section explains how to connect and use WhatsApp inside Guestway. - [Meta setup & Guestway integration](https://docs.guestway.io/integrations/whatsapp/meta-setup-and-guestway-integration.md) - [Connect your existing WhatsApp Business App](https://docs.guestway.io/integrations/whatsapp/connect-your-existing-whatsapp-business-app.md): (Coexistence) - [Using Whatsapp in Guestway](https://docs.guestway.io/integrations/whatsapp/using-whatsapp-in-guestway.md): In this article we explain how WhatsApp messaging works inside Guestway and how to initiate conversations using templates. - [META](https://docs.guestway.io/integrations/meta.md): Connect Instagram and Messenger to your inbox - [Multi-Calendar](https://docs.guestway.io/guestway-platform/multi-calendar.md): The Multi-Calendar gives you a single, visual overview of every listing, reservation, and cleaning status across your portfolio. Instead of switching between properties one by one, you see everything - [Unified AI inbox](https://docs.guestway.io/guestway-platform/unified-ai-inbox.md) - [Guest Portal](https://docs.guestway.io/guestway-platform/guest-portal.md): The Guest Portal is a personalised web app generated for every reservation. It gives guests every piece of information they need for their stay in one branded link — cutting down repetitive questions - [Reservation Panel](https://docs.guestway.io/guestway-platform/reservation-panel.md): The Reservation Panel is your single source of truth for every reservation across your portfolio: past, present, and future. Use it to look up bookings, prepare for arrivals and departures, and keep - [Review Center](https://docs.guestway.io/guestway-platform/review-center.md) - [Properties](https://docs.guestway.io/guestway-platform/properties.md) - [General (Listings Details)](https://docs.guestway.io/guestway-platform/properties/general-listings-details.md) - [Guidebooks](https://docs.guestway.io/guestway-platform/properties/guidebooks.md) - [Saved Replies](https://docs.guestway.io/guestway-platform/properties/saved-replies.md) - [Checklists](https://docs.guestway.io/guestway-platform/properties/checklists.md) - [Custom Fields](https://docs.guestway.io/guestway-platform/properties/custom-fields.md) - [Service Templates](https://docs.guestway.io/guestway-platform/service-templates.md) - [Cleaning](https://docs.guestway.io/guestway-platform/cleaning.md) - [Thermostats](https://docs.guestway.io/guestway-platform/thermostats.md) - [Smart Locks](https://docs.guestway.io/guestway-platform/smart-locks.md) - [Static Locks](https://docs.guestway.io/guestway-platform/static-locks.md) - [Getting started](https://docs.guestway.io/guestway-mobile-app/getting-started.md) - [Cleaning Tasks](https://docs.guestway.io/guestway-mobile-app/cleaning.md) - [Weekly overview](https://docs.guestway.io/guestway-mobile-app/cleaning/weekly-overview.md) - [Managing cleaning tasks](https://docs.guestway.io/guestway-mobile-app/cleaning/managing-cleaning-tasks.md) - [Completing a task](https://docs.guestway.io/guestway-mobile-app/cleaning/completing-a-task.md) - [Inbox](https://docs.guestway.io/guestway-mobile-app/inbox.md) - [Settings](https://docs.guestway.io/guestway-mobile-app/settings.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on a page URL with the `ask` query parameter: ``` GET https://docs.guestway.io/getting-started-full-onboarding-guide.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.