> For the complete documentation index, see [llms.txt](https://docs.guestway.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.guestway.io/integrations/smart-locks/salto.md).

# How to connect Salto

This guide shows you how to connect your Salto sites to Guestway with your Salto login, so you can manage access codes in Guestway.

{% hint style="info" %}
**Before you start**

* You have the **Super admin** role, or a role with access to integrations.
* You are an administrator of the Salto sites you want to connect.
  {% endhint %}

## Connect the account

{% stepper %}
{% step %}

### Open the integrations

Go to **Settings** → **Organization** → **Integrations** and click **Create**.
{% endstep %}

{% step %}

### Choose Salto

Under **Smart Locks**, click **Salto**. In **Integration name**, keep the suggested name or enter your own.
{% endstep %}

{% step %}

### Sign in with Salto

Click **Secure Login via OAuth2**, then **Authenticate**. Sign in with your Salto account, and allow Guestway to access your locks.
{% endstep %}

{% step %}

### Finish the connection

Back in Guestway, click **Finish**. Guestway imports the locks of every site where you are an administrator, with their access codes and activity.
{% endstep %}
{% endstepper %}

When you become an administrator of another site, Guestway adds it within 15 minutes.

## Link the locks

{% stepper %}
{% step %}

### Choose the locks to use

Open the integration and its smart lock tab. Tick **Subscribed** for each lock you want to manage in Guestway. See [How to choose which listings and devices sync](/integrations/integrations/how-to-choose-which-listings-and-devices-sync.md).
{% endstep %}

{% step %}

### Link each lock to its listing

In [Smart locks](/reservations-and-operations/smart-locks.md), open the lock and link it to its listing or complex.
{% endstep %}

{% step %}

### Check the key after the PIN

On the lock, check **PIN code suffix**: the key guests press after the code. **Auto-detect** uses the default of the lock model. Choose **Hash (#)** for older models or **Enter key (↵)** for newer models.
{% endstep %}
{% endstepper %}

## Troubleshooting

<details>

<summary>Why is one of my Salto sites not in Guestway?</summary>

Guestway imports only the sites where the Salto account you signed in with is an administrator. Make the account an administrator of the site in Salto, and wait up to 15 minutes.

</details>

<details>

<summary>Why can I not enter my own PIN code?</summary>

Salto makes the code. When you create an access code, Guestway shows *Salto generates a pin code for you.*

</details>

<details>

<summary>Why can I not disable an automatic code?</summary>

Automatic codes of Salto locks cannot be turned on or off from Guestway. You can turn manual codes on or off.

</details>

<details>

<summary>Why is there no Open Door button?</summary>

Guestway does not show **Open Door** for Salto locks.

</details>

## Related

* [Smart locks](/reservations-and-operations/smart-locks.md): lock details and access codes
* [How to create an access code](/reservations-and-operations/smart-locks/how-to-create-an-access-code.md)
* [Integrations](/integrations/integrations.md): every field and action


---

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