> For the complete documentation index, see [llms.txt](https://docs.guestway.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.guestway.io/integrations/smart-locks/nuki.md).

# How to connect Nuki

This guide shows you how to connect Nuki smart locks to Guestway with an API key from Nuki Web, so you can manage access codes in Guestway.

{% hint style="info" %}
**Before you start**

* You have the **Super admin** role, or a role with access to integrations.
* You have a Nuki Web account with your locks.
  {% endhint %}

## Connect the account

{% stepper %}
{% step %}

### Create an API key in Nuki Web

Sign in to your Nuki Web account, create a new API key, and copy it.
{% endstep %}

{% step %}

### Open the integrations

In Guestway, go to **Settings** → **Organization** → **Integrations** and click **Create**.
{% endstep %}

{% step %}

### Choose Nuki

Under **Smart Locks**, click **Nuki**. In **Integration name**, keep the suggested name or enter your own.
{% endstep %}

{% step %}

### Connect with the API key

Click **Access with API Key**. Paste the key in **Api Key**, and click **Authenticate**. Then click **Finish**.
{% endstep %}
{% endstepper %}

Guestway imports your Nuki locks, their access codes and their activity.

## Link the locks

{% stepper %}
{% step %}

### Choose the locks to use

Open the integration and its smart lock tab. Tick **Subscribed** for each lock you want to manage in Guestway. See [How to choose which listings and devices sync](/integrations/integrations/how-to-choose-which-listings-and-devices-sync.md).
{% endstep %}

{% step %}

### Link each lock to its listing

In [Smart locks](/reservations-and-operations/smart-locks.md), open the lock and link it to its listing or complex.
{% endstep %}
{% endstepper %}

You can open Nuki locks remotely with **Open Door**.

## Troubleshooting

<details>

<summary>Why is my PIN code not accepted?</summary>

A Nuki PIN code must have exactly 6 digits. It cannot contain the number 0, and it cannot start with 12.

</details>

## Related

* [Smart locks](/reservations-and-operations/smart-locks.md): lock details and access codes
* [How to create an access code](/reservations-and-operations/smart-locks/how-to-create-an-access-code.md)
* [Integrations](/integrations/integrations.md): every field and action


---

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