> For the complete documentation index, see [llms.txt](https://docs.guestway.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.guestway.io/integrations/smart-locks/keynest.md).

# KeyNest

Connect KeyNest to manage physical key pickup and drop-off codes for properties that use staffed key exchange points instead of an electronic lock.

### How does the integration work

Instead of an electronic lock on the door, your property's keys live at a nearby staffed pickup point or a KeyNest locker. Guestway models KeyNest as a smart lock so you can manage it from the same access screens you already use, but in reality it's a physical key exchange: guests collect a real key using a code, and drop it back the same way at the end of their stay.

***

{% @guideflow/guideflow-embed requestedUrl="<https://app.guideflow.com/player/0p0vg63tyk>" %}

### **How to connect KeyNest**

{% stepper %}
{% step %}

### **Go to organization settings**

&#x20;In your Guestway dashboard, open the `Settings` for the organization you want to connect.
{% endstep %}

{% step %}

### **Open the integrations tab**

&#x20;Click the `Integrations` tab to manage your available connections.
{% endstep %}

{% step %}

### **Add new integration**

&#x20;Click on `Create` and choose **KeyNest** from the list of supported integrations.
{% endstep %}

{% step %}

### **Set your timezone**

You need to configure in which timezone you KeyNest is located. It doesn't matter in which timezone you are currently in; the only timezone we need is the one in which your KeyNest is located.

{% hint style="warning" %}
This keeps pickup windows accurate, so double check it's correct before going live!
{% endhint %}
{% endstep %}

{% step %}

### **Authenticate with OAuth**

You'll be guided through a secure authorization flow.

* Sign in with your KeyNest account via the pop-up window.
* Authorize Guestway to connect and manage your keys.
  {% endstep %}

{% step %}

### **Sync and assign keys**

Once authenticated, Guestway pulls in your KeyNest key locations automatically. Assign each one to the appropriate listing.
{% endstep %}

{% step %}

### **That's it!**

Your KeyNest integration is now connected. Guest collection codes, drop-off codes, and pickup activity will sync automatically as part of your Guestway access management workflow.
{% endstep %}
{% endstepper %}

***

## Good to know

**Codes can't be paused or switched off.**&#x20;

Once a code is created, there's no instant on/off toggle. this is a KeyNest limitation, not a Guestway one. If a booking is cancelled or you need to cut off access early, shorten the code's valid dates or delete it instead.

**No remote unlock.**&#x20;

Since this is a physical key exchange rather than an electronic lock, there's no "open door" action from Guestway.


---

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