Apaleo

💬 How a new customer can reach out to us

If someone wants to contact Guestway, they can simply send an email to [email protected]. That inbox is monitored by our team, so any new customer inquiry — whether it’s about a demo, partnership, or general question — will be received and routed to the right person.

To make sure the email is handled quickly, they should include:

• Their name and company

• The number of properties or units they manage (if relevant)

• A short description of what they’re interested in (e.g. “looking for a demo,” “pricing,” “integration question”)

Once the email is received, someone from the Guestway team will reply — usually within 24 hours — to start the conversation or schedule a demo.

PMS Connection during sign-up:

PMS Connection from the platform (after sign-up completed):